Example conversation
Prepared forA carrier or brokerage
Call length
- Caller
The driver on load 4471 is running two hours behind. He’ll miss his dock slot.
- Action
Load board · ETA updated
Shipper notifiedsent
- Agent
I’ve updated the ETA and let the shipper know.
- Transfer
To Dispatcher answered
“Load 4471 two hours late; ETA updated, shipper told. Driver needs a new dock slot.”
