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AI answers the call. Your team gets the ones that matter.

Zumu answers your phone, website and inbox, handles routine work, and brings your team in with the full context.

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Agent 01 / 08Press orb to talk ↗Front deskYour front door for every customer conversation.

Use the left and right arrow keys to change agent.

The agent takes the first turn.

It answers, checks the account and completes routine work while the customer is still on the line.

An operations floor after hours, with the city lit beyond the windows
Incoming call · after hours2:14 AM
Call in progressFront desk

I need to move tomorrow’s pickup.

I can help with that. Let me check the account.

lookup_bookingbooking found

Done. Your pickup is now at 7:00 AM, and the confirmation is on its way.

Resolved on the callMoved to 7:00 AM · confirmation sent

Sample conversation · product demo

One working surface

One place to build, test and run.

The prompt, live conversation and final record stay connected, so your team can see what the agent knew and did.

Explore the product
01 / 05

Agent studio

Shape the agent in the browser.

Write the prompt, choose the voice, connect the tools and test the exact release before it answers a real customer.

01

Agent fleet

Every agent has one place to live.

Create, publish and monitor each agent from the same workspace your operators use every day.

02

Continuity

The customer changes channel. The context stays.

Phone, web, email, SMS, WhatsApp and Telegram arrive on one contact and one running memory.

03

Live operations

Every conversation stays in view.

See the channel, agent, live status, duration and outcome without opening five different tools.

04

Conversation record

The whole turn is there when the call ends.

Transcript, recording, tool trace, transfer outcome and cost resolve back to the conversation that caused them.

05

Your team joins already briefed.

It prepares the context, calls the right person and bridges them only after they accept.

Live call
Customerspeaking
AAgentbriefing
Elenajoining
  1. 01Brief prepared
  2. 02Person accepts
  3. 03Same call continues

One call · one recording · one transcript

Brief for Elena · scheduling deskReady before hello
  • Caller wants to move tomorrow’s pickup to 7:00 AM.
  • Identity and callback number are already verified.
  • The change needs approval because it is inside the 24 hour window.

Conversation so far

  1. Caller

    I need to move tomorrow’s pickup to 7:00 AM.

  2. Agent

    I found the order. Elena needs to approve the change.

Customer remains on hold until accepted

Sample conversation · product demo

Integrations

Your tools stay where they are.

The agent looks things up, books and updates inside the systems your team already uses. The answer and the work land together.

Select any tool to inspect the connection

Questions, answered.

What it connects to, how it listens and when a person steps in.

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01What exactly is Zumu?

One AI agent for your phone line, your website and your inbox. It uses the same memory and the same tools on all three.

02Which channels are live today?

Phone, the widget on your site, and email through Microsoft 365. It also answers on SMS, WhatsApp and Telegram, with the same memory everywhere.

03How does it decide the caller has finished speaking?

From the sound of the pause. A separate scorer listens to the audio itself and calls the end of your turn, on its own path.

04Can it use our own systems?

Yes. A tool can be an OAuth app, a stored credential or a plain HTTP request. We probed every connector we ship: 114 asked, 114 answered.

05Can we keep our carrier?

Yes. Bring a Twilio or Telnyx trunk, or point any SIP switch at your own ingress host. You can also import numbers you already own.

06What happens when the agent cannot finish the job?

It calls a person and briefs them while the customer waits. It bridges the two only once that person accepts. If they decline, the agent stays with the customer.

07How does pricing work?

You pay for what you use, on one meter that rates an email and a call second the same way. Your agent goes live with our engineers alongside you.

Meet Zumu. Then build yours.

Hear the agent answer, shape the prompt and put it on a real number with our team beside you.

Book a demoSee pricing
Your carrier
Bring a Twilio or Telnyx trunk, keep the numbers you own, or point any SIP switch at your own ingress host.
Your keys
Your own provider keys, validated and billed to your own account.
Your records
A second of a call and an email settle on the same meter.
ReadyFront desk

Your front door for every customer conversation.

  • Phone
  • Web
  • Email