An answering service that finishes the call.
Zumu picks up every call nobody is free for and finishes it while the caller is on the line, so nothing comes back to you as a message.
Run an answering service? Partners & white-label
Example · Pemberton Family Law
Message service · Tuesday12 to call back
While you were out8:52 AM
MClaire WhitfieldPlease callUrgent
New client. Divorce, wants to meet.
While you were out10:05 AM
MAshby & LanePlease callUrgent
Re: deposition date. Call back.
While you were out11:26 AM
MAlicia DuranPlease callUrgent
Court moved her hearing to tomorrow.
While you were out1:37 PM
MRobert KimPlease callUrgent
Ready to sign the settlement.
While you were out5:22 PM
MNina ParkPlease callUrgent
Question about her invoice.
+7 more to call back+9 more to call back
Zumu · Tuesday12 finished
- 8:52 AMClaire WhitfieldConsultation booked · Thu 10:00 AMBOOKED
- 9:14 AMMarcus HaleFinancial affidavit sent to his emailSENT
- 9:40 AMRachel NandFees answered from the fee sheetANSWERED
- 10:05 AMAshby & LaneDeposition moved · Oct 14, 10:00 AMMOVED
- 10:31 AMJen CastilloMeeting moved · Mon 2:00 PMMOVED
- 11:26 AMAlicia DuranJoan Pemberton joined, briefedJOINED
- 12:20 PMNathan WhitakerAdoption consult booked · Fri 9:30 AMBOOKED
- 1:37 PMRobert KimSigning booked · Wed 4:00 PMBOOKED
- 2:15 PMHartwell MediationSession confirmed · Thu 1:00 PMCONFIRMED
- 3:05 PMLena MarshPay stubs sent to intakeSENT
- 4:40 PMOwen CallowayConsult booked · Mon 9:00 AMBOOKED
- 5:22 PMNina ParkBalance answered · statement emailedSENT
6 more calls, every one finished
12 calls · 34:10 of AI time at $0.156 per minute = $5.33Pricing
What owners ask first.
- Will callers hear our name?
Callers hear your business. You write the greeting, choose the voice and give the agent your fee sheet, practice areas and policies, and every answer comes from your own material.
- Do we keep our number?
Yes. Forward the number your clients already call to Zumu, or port it to us. Nothing changes on your letterhead, your website or your Google listing.
- What happens to urgent calls?
Your rules decide what can’t wait. The caller holds while the agent calls the person you name and speaks the brief, and they’re connected the moment that person accepts.
- Who can hear our clients’ calls?
Only your team. Calls and transcripts are encrypted in transit and at rest, stored in the United States, and open in your own dashboard to the roles you choose. Our staff console has no conversation viewer.
Retire the message pad.
Greetings in your business’s name, and a finished record where each slip used to be.
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