AgreementSigned
Business Associate Agreement
- Covered entity
- Rivermark Dental, P.C.
- Business associate
- Zumu AI Inc
In place before the first patient call
The schedule stays full, and no patient hears voicemail.
Patients book, move and confirm visits with Zumu at any hour, and a cancellation is refilled from your waitlist before the chair goes empty.
Live demo agentCalls are recorded.
Rivermark Dental · Wednesday
28 appointments, 12 booked or moved by Zumu
ExampleDr. OkaforExams
- 8:20, Alves, Exam, booked by Zumu
- 9:00, Quinn, Exam
- 9:40, Nguyen, Consult
- 10:30, Kaur, Exam, booked by Zumu
- 11:10, Kim, Exam
- 12:00, Rivera, Exam, booked by Zumu
- 1:30, Tran, Exam
- 2:10, Fischer, Consult, booked by Zumu
- 3:00, Lopez, Exam
- 3:40, Ward, Exam
- 4:20, Singh, Exam, booked by Zumu
Tue 11:15 AM call12:00 moved to 8:20; the noon slot rebookedMoved
R. ChenHygiene
- 8:00, Moore, Cleaning
- 9:00, Mills, Sealants
- 9:40, Vega, New patient, booked by Zumu
- 10:40, Dunn, Cleaning
- 11:40, Hart, Cleaning, booked by Zumu
- 1:30, Cho, Cleaning
- 2:30, Baker, Cleaning
- 3:20, Reyes, Cleaning, booked by Zumu
- 4:10, Ali, Fluoride, booked by Zumu
Dr. LinRestorative
- 8:00, Barros, Crown
- 9:30, Young, Filling
- 10:15, Ellis, Filling, booked by Zumu
- 11:00, Haddad, Crown prep, booked by Zumu
- 1:30, Bell, Crown
- 2:30, Price, Filling, booked by Zumu
- 3:15, Shaw, Filling
- 4:00, Cruz, Filling
Tue 4:10 PM callLee cancelled; Haddad booked from the waitlistbooked
Booked or moved by ZumuOn the schedule
Books into Dentrix, Open Dental and athenahealth.Clinical questions reach your nurse line, briefed. How transfers work
Patient data
Patient details stay out of every transcript.
Names, dates of birth and member IDs are redacted as the call is transcribed, stored in the United States and kept as long as you set.
Transcript · Tue 11:15 AMPII · Redacted
PatientI need to move my exam tomorrow.
ZumuOf course. What’s your date of birth?
PatientIt’s .
ZumuThank you, Mr. . 8:20 with Dr. Okafor is open. Shall I move you?
PatientYes, please. And I have a new insurance card.
ZumuI’ll add it. What’s the member ID on the front?
Patient.
Exam moved to 8:20 · new card on fileconfirmed
Controls you hold
- PII mode
- Redacted · set per agent
- Stored
- Google Cloud us-east4
- Retention
- 90 days by default · 1 to 365
- Recordings
- Kept, or deleted after 24 hours
- Playback
- Signed links, one hour
- Access
- Organization and project roles
Fill every open chair, under a signed BAA.
Share your booking rules and waitlist, and hear a Wednesday like yours back-filled.
11:00 · refilled from waitlist
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