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Never miss a call, from the morning rush to 2 AM.

The rush, the busy desk and the night are when a business loses calls. Zumu answers each one on the number you already own, and finishes the job on the call.

Free · about 30 seconds · no sign-up · preview calls are recorded

Find your situation
Example
  1. The rush · FernwayDouble charge resolved
  2. Nobody free · Pemberton LawSigning booked · Wed 4:00 PM
  3. After close · LakeviewLocksmith dispatched

When you lose calls

The rush · Inbound support

Nobody waits, even when everyone calls.

Every conversation answered as it arrives, on five channels, and resolved from your knowledge and your systems.

  1. Messaging appsAna LimaSwitch my plan to decafPlan updated9:14
  2. WebSarah PikeCharged twice for OctoberRefunded · $24.009:12
  3. SMSBen HadleyWhere’s order #48317?Out for delivery · Thursday9:09
  4. EmailMeera KapoorMy grinder won’t startAnswered · manual §49:03
  5. PhoneLuis MorenoSkip November’s deliveryNovember skipped8:57

Nobody free · Answering service

No more message slips to call back.

Every call picked up in your business’s name and finished while the caller is on the line.

Message service · Tuesday12 to call back

  1. While you were out11:26 AM

    MAlicia DuranPlease callUrgent

    Court moved her hearing to tomorrow.

  2. While you were out1:37 PM

    MRobert KimPlease callUrgent

    Ready to sign the settlement.

Zumu · Tuesday12 finished

  1. 9:14 AMMarcus HaleFinancial affidavit sent to his emailSENT
  2. 9:40 AMRachel NandFees answered from the fee sheetANSWERED
  3. 10:05 AMAshby & LaneDeposition moved · Oct 14, 10:00 AMMOVED
  4. 11:26 AMAlicia DuranJoan Pemberton joined, briefedJOINED
  5. 1:37 PMRobert KimSigning booked · Wed 4:00 PMBOOKED

After close · After-hours & overflow

The office closes. The line doesn’t.

Routine calls answered, bookings made overnight, and the urgent one sent to your on-call person, already briefed.

11:48 PM

“I’m locked out of my apartment, and it’s nearly midnight.”

DISPATCHEDOn-call lead briefed · locksmith on site 12:25 AM

For transport operators

Rides booked, moved and found while the caller is on the line.

Medical trips and paratransit run on eligibility, pickup windows and will-call returns, so each has a solution built for its dispatch desk.

All industries

Medical transportation

Will-call returns dispatched on the member’s call.

Reminders, escorts and every change written to the trip while the member is on the line.

Trip 48213Thu

Evelyn H. Wheelchair van · 1 escort

11:32 AMI’m finished. I’m ready to go home.

Ride home

11:55 AM

Unit 14 · Sam

Dispatched

Paratransit & dispatch

Reservations by your program’s rules.

Where’s-my-ride calls answered from the van’s position, and the rider found when the driver can’t see her.

Bellmoor AccessRun 12

9:41 AM

Van 31 · Andre M.

Thursday

  1. PickupGrace L.Bellmoor Community CenterDone at 9:36ZumuCalled her out at the curb
  2. PickupTom R.Elm St & 4th AveNext · 9:52ZumuCalled 8:14 · moved up from 10:25

Cover the hour you lose the most calls.

Lunch, a Monday morning or a storm night: your first agent answers that hour in your business’s name.

Free · about 30 seconds · no sign-up · preview calls are recorded

Talk to Zumu
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