Products
One call, taken apart.
Answering a phone call well is several separate pieces of engineering stacked on each other. Each one has a page, and each page shows the mechanism rather than describing the benefit.
Answering the call
- AI phone agentThe agent itself — configured in a dashboard rather than a deploy, and every edit is a revision you can restore.
- TelephonyThe line underneath. Buy a number or bring your own, build the flow, and give every branch a fallback.
- ChannelsThe same agent on the phone, in the website widget and in the inbox. One session, one tool layer, one meter.
Knowing what to say
- Knowledge baseIn developmentYour own documents, split on their structure and queried mid-call without the caller hearing a pause.
- MemoryA returning caller is recognised across channels, and confirmed facts carry forward so nobody repeats themselves.
- Outbound campaignsIn developmentCalls placed rather than received, paced to a schedule you set, with voicemail caught before a turn is wasted.
When a person is needed
- Transfers and handoffA warm transfer into the room the caller is already in — briefed, accept-or-decline, and still recording.
- The call recordWho said what and in what order, the audio beside it, the tools used and what came back, and what it cost.
- Session reportsCost by component, which provider served the call, queue timing and the full tool trace — filterable, exportable.
Bring a call you wish had gone better, and we will walk through which of these would have caught it.
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