Example conversation
Prepared forA paratransit program
Call length
- Caller
I need a ride to the clinic on Thursday. I use a wheelchair.
- Action
Trip schedule · ride booked
Thu 10:15 AM pickupbooked
- Agent
You’re booked for a 10:15 pickup on Thursday, and I’ve texted you the details.
- Transfer
To Dispatcher answered
“Clinic trip Thursday, 10:15 pickup booked. Rider travels with a wheelchair.”
